AccessNorth

Plain-English guide

AODA fines and enforcement: the honest version

Penalties are the part everyone leads with, usually to scare you. Here's the honest version instead. Ontario's AODA does carry big-sounding maximum fines, and they're real numbers in a real statute — but the maximum a law allows and what actually happens are two different things, and Ontario's own government has said so out loud.

Below: what the law allows, what the everyday penalty grid really looks like, why almost none of it gets enforced, and the four things that genuinely do create pressure to fix your site.

The legal maximums are real — and rarely the point

Up to, not typical

On a conviction under the AODA, fines can reach up to $100,000 a day for a corporation and up to $50,000 a day for an individual. Directors and officers carry their own duty to take reasonable care, and falling short of it is a separate offence — also up to $50,000 a day. Those are the statutory maximums: the ceiling the law sets for the most serious, deliberate cases, not the bill an ordinary business should expect.

The everyday penalty grid is much smaller

$500–$15,000 range

The day-to-day mechanism isn't a courtroom — it's administrative penalties, and the numbers are far lower. For a corporation they run $500 to $15,000; for an individual, $200 to $2,000. The amount is set by two things: how serious the issue is and your compliance history. The per-day, six-figure maximum only enters the picture at the very top corner of that grid — a major violation paired with a major history. For a first look at a small-business website, that's not the world you're in.

The honest part: there's no meaningful enforcement

Ontario's own finding

We're not going to pretend the fines are chasing you, because Ontario's own review says they aren't. The Fourth Review of the AODA, delivered in 2023, put it bluntly: “there is no meaningful enforcement of the AODA.” At the time the province had roughly 25 staff overseeing about 412,000 obligated organizations. That's the reality — and any vendor telling you inspectors are at the door is selling you fear.

What actually creates pressure

The real levers

If enforcement isn't the reason to act, four things are. There's the accessibility compliance report due December 31, 2026 for organizations with 20 or more employees — a legal filing where you confirm where you stand. There's procurement: government and public sector buyers ask accessibility questions before they sign, and a scan report is what answers them. There's the risk of a complaint or a lawsuit from someone who can't use your site. And there's the plainest one of all — customers who land on your site, can't use it, and quietly leave.

Federally regulated? A different law, a bigger number

Up to $250k per violation

A handful of organizations — banks, telecoms, interprovincial transport, federal bodies — are federally regulated, and they fall under a separate law: the Accessible Canada Act. Its administrative penalties reach up to $250,000 per violation. The ACA doesn't replace the AODA; it sits alongside it, and whether one law or both reaches you depends on how you're regulated. That's a question for a lawyer, not a scanner.

Know your number before you spend a dollar

Free to check

Whatever the enforcement odds, an inaccessible site is a real problem for real people — and it's fixable. Start with the free automatic scan. It checks your pages against WCAG 2.0 AA and catches the machine-detectable problems — about 57% of issues by volume (Deque, 2021) — like missing image descriptions, faint text and unlabelled forms. It also tells you honestly how much is left for a human to review, before you spend anything on an audit.

Where this comes from

We keep the wording on this page no stronger than the sources above. Nothing here is legal advice — check your obligations with a lawyer or at ontario.ca.

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