If your business or non-profit has 20 or more employees in Ontario, you file an accessibility compliance report every three years. This cycle's deadline is December 31, 2026. Filing is a legal duty under O. Reg. 191/11 s. 86.1.

For 20 to 49 employees, the report covers the customer service standards, not the website rule. We'll say this plainly, because some vendors won't: a website scan does not fill in this report. What a scan gives you is a due-diligence record — and a real head start for the day you pass 50 and the website rule kicks in.

Organizations with fewer than 20 employees don't file these reports.

Public sector organizations file every two years, and their last deadline was December 31, 2025. If yours missed it, you're currently behind on the reporting requirement — and ontario.ca asks you to file anyway. Late really does beat absent.

In ontario.ca's own words, not filing “may lead to potential enforcement action.” The penalty grid for corporations runs $500 to $15,000 depending on impact and history. We won't tell you inspectors are on their way — Ontario's 2023 review found no meaningful enforcement. But it's still a legal obligation, it's public-facing, and it takes far less effort than scrambling at the last minute.

First, know your size: under 20, 20 to 49, or 50 plus. Second, if you're at 50 or more, your website has needed WCAG 2.0 AA since January 1, 2021 — so scan it before you attest to anything. Third, keep the paperwork: scan reports, fix lists, dates. Signing from records beats signing from memory.